Frequently Asked Questions
Q: Are you a factory or a trading company?
A: We are a specialized manufacturer of magnetic telecom and networking components, including RJ45 connectors, LAN transformers, RJ11 connectors, and SFP modules.
Q: Can I get a sample before mass production?
A: Yes, we can offer free samples to test quality, but shipping costs must be covered by the buyer.
Q: What is the delivery lead time?
A: Products in stock are ready to ship immediately, while mass production typically takes 15 to 30 days.
Q: What after-sales service is provided?
A: We offer a one-year warranty along with 24-hour online technical support.
Q: Do you accept OEM or ODM orders?
A: Yes, we accept both OEM and ODM customizations. Please reach out to us with your specifications for detailed consultation.
Q: What advantages do you offer?
A: We bring over 19 years of manufacturing experience, ensuring top-tier engineering standards, production capacity, and product reliability.
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